The purpose is to introduce you to Riccardo’s, to our food, to the way we do things and to the Tuscan experience.
It is our aim here to explain:
- What sets us apart from other Italian restaurants in London
- What our policies and priorities are
- What you can expect from us from first contact through to ‘regular’ status in terms of service, food, choice and quality
We hope, by the time you’ve finished reading this, you’ll be tempted to give us a try and to see for yourself what makes us different and what has made us a firm favourite restaurant in Chelsea for many years (we opened in 1995).
The Basics
These should be considered basic requirements by anyone’s standards.The courtesy and friendliness of our staff should always be taken for granted by our patrons.
1. THE FIRST CALL
When you call to reserve a table you will be greeted warmly, you will not be put on hold
2. YOUR ARRIVAL
When you arrive at Riccardo’s, you will be greeted at the door with a smile, shown to your table and seated
3. YOUR REQUIREMENTS
Your waiter will greet you promptly and take your order for drinks. He or she will hand you a menu, describe the specials of the day and answer any questions you might have, especially in relation to any particular dietary requirements
4. A WARM WELCOME
Of course you should always expect a warm welcome.We are very lucky to have five key staff members who have each worked with us for between eight and twelve years, which means that our regulars can always expect to see a familiar face
5. CHILDREN
Children are always welcome at Riccardo’s and we have a selection of high chairs